Harry
GBThe item arrived on the date promised The item arrived on the date promised. Several of the tablets in the jar we opened arrived broken. Usually there are a few broken tablets at the bottom of the jar when we are almost finished with that jar, but this time there were broken tablets at the top, despite the top being jammed with cotton. It's impossible to tell if the damage was done in shipment from the factory to HealthyPets or from HealthyPets to me.
Shannon Johnson
GBGreat Elizabethan cones Great product, shipped quickly and in perfect condition. Thank you.
LLOYD
GBI ordered a flea product that went to… I ordered a flea product that went to backorder. I was contacted immediately when I placed my order and again, after it went on backorder. I waited a little over a week when i decided to cancel the order. I reached customer service within minutes. Told the rep I wanted to cancel. He pulled up everything within 30 seconds, cancelled the order and sent me confirmation of the transaction. Still stunned that this level of customer service exists. Although i was unable to get the items that were ordered, I will return to use this group again. Well done.
Bruce Allen
GBPurchased antibiotics for a sick farm… Purchased antibiotics for a sick farm animal. Was notified days later via email that one of the ordered items was out of stock and would be filled within 1 to 2 weeks. After 1 week I contacted the company asking the status of my order and got no response. Over a 5 week time period I attempted to contact the company several times with no response back. I cancelled the order online, per their company policies only to have them ship part of the order a week after cancellation. When they shipped the item they charged $36.95 shipping which was supposed to be free because my order was over $75. I paid $81 for a $40 bottle of meds and lost an animal's life because of this company's willful neglect. Would not recommend this company.
Bev Scullion
GBI read an article where wet/dry animal I read an article where wet/dry animal by-product foods are not good for my dog; article suggested dehydrated foods instead. I purchased Dr. Marty Nature’s Blend freeze dried raw dog food and my dog loves it. His intestines have calmed down and his fuzzy eating has improved. I will order this food again.