Best restaurant Best restaurant, their food is always on point as well as great customer service

Animal hairs on workers fleece!! Animal hairs on workers fleece!! Dundonald: Just been through the drive through and collected my food from a worker wearing a fleece that was covered in animal hair! I nearly boked on the spot! What’s the point in making workers wear hair nets to keep the hairs from falling into food when their uniform, in my opinion was totally unfit to wear when handling food. Plus the plain double cheese burger we asked for came with salad! I did try to ring to address these issues but the phone just rang out twice. This outlet needs to sort out the entrance and exit strategy for cars also. The way it is at the minute is an accident waiting to happen. Not a happy customer tonight.

Once again I get the incorrect meal and… Once again I get the incorrect meal and missing items , what is wrong with this store MacDonald's vangate !!!! I placed an order this morning , the incorrect meal came , I placed an order for my son this evening and extra nuggets for him , the toy never came ,hes happy meal never came instead of juice they sent coldink and he is not allowed gas , so all he got was jalopeno sauce and chips and a coldrink when we ordered a cheese burger happ meal with juice nd extra nuggets . Now im sat with a child crying because he has no toy . We always order through uber eats but its so pathetic that they dont even take the time to check the actual order

Macdonald’s are absolutely useless at… Macdonald’s are absolutely useless at getting orders correct. Food most of the time lukewarm or cold. They never ever say sorry for wasting your time. The say “no worries” instead. I’m certain that they are trained to say this because they all do it. It isnt no worries” at all. If I’m held up for work while you correct My order or like today, get home and have to ring up because My order isn’t right, then hearing “no worries” is an insult. How about “sorry” it isn’t difficult to say! I wouldn’t recommend, the incompetence of the staff on a whole is unbelievable. I’m sure there will leave a Lovely patronising reply to look like they care, they don’t. I’ve had to make complaints before they sarcastic and Unhelpful.

Used drive thru Galashiels lunch today… Used drive thru Galashiels lunch today 15/08/21 So we’ll organised and efficiently served by the staff at this branch who were extremely busy!