Rebecca
GBI am a huge fan of Paper London I am a huge fan of Paper London. Their clothes are beautifully made and love all the designs which are unique and stand out from the high street brands, especially their swimwear - amazing colours and styles.
Ashley Stout
GBSuperior customer service I fell in love with a swimsuit and ordered a range of different sizes to try, the order arrived quickly in the U.S. and the packaging was so cute. When it came time to return the items that did not fit, the Customer Service team, specifically Helen was remarkable to work with. She placed no judgement on me and made the process incredibly easy to complete. Helen communicated in a timely manner and genuinely showed an interest in ensuring I was happy with my purchase. She went above and beyond, creating a positive experience for me with the brand, an experience I've never had be this positive with any other brand. Helen, thank you for treating me with respect. To the PAPER London team, thank you for developing a superior product.
Daisy
GBWhat a beautiful brand! Such stunning fabrics and colours! I've got so many compliments on my dresses, the details are what really makes the item. My favourite brand for show stopping dresses!
Ellen
GBAmazing customer care team Customer care was super helpful working on an size exchange for me on a out of stock item. Kept me up to date, very proactive and so nice. I was a little worried ordering from a company based outside of the US but they made it easy.
Alex & Barbara Douds
GBFabulous customer service Fabulous customer service! Had to exchange an item due to size, and then a back order. Along every step of the way, the customer representative, (Helen?), kept me informed about the status of my order. I felt certain she would do everything in her power to make sure the order was correct. Also, I give 5 stars to the quality of the products we’ve ordered. Many thanks to Paper London for being an outstanding company.