WRONG ITEM SENT & NO RESPONSE I ordered a necklace for a birthday gift from Divon on not on the high street. I received my item after 5 working days to open it to realise they have sent the complete wrong necklace (opposite to what I ordered) I then tried to contact them via their live chat. No answer. I then contacted them through email, again no answer. I have now been dealing through not on the high street directly to get this resolved with a full refund. Won’t order from them again.. due to their huge error and lack of response.

Excellent Lovely quality, fast shipping, very personal feel. My Divon necklace has already become my most worn piece. The personal note with delivery was a nice touch.

I had placed an order but used the… I had placed an order but used the wrong billing address so the said order did not go through. I immediately emailed customer support and they were able to correct my mistake. Originally shipping was estimated 5 - 12 business days as I live in the USA and it was coming from London however, I was shocked when my package showed up in just 3 business days 👌🏼❤️‍🔥

Cute but broken My jewelry was shipped quickly, but the necklace arrived completely tangled and one earring broke immediately. I didn’t even get a chance to wear them before it snapped in my hand.

Great experience! My daughter is in love with the necklace we bought her. The shipping was super fast from the UK to the US! Overall a great experience!