I wouldn’t hesitate in purchasing from… I wouldn’t hesitate in purchasing from SOTT! They are a great team to deal with; they get back to you quickly and deal with any queries efficiently and with a professional, friendly manner. 5⭐️

A great consignment shop A great consignment shop, wonderful staff and their stock is second to none new delights arrive daily they are always authentic and pricing is very fair. Always a delight to visit to this shop, I’ve personally been shopping there for many many years . Claudine will always give you a honest straightforward opinion and is really helpful

Very happy customer Fantastic products... competitive prices.... ease of ordering/payment on website and such prompt delivery means U have Ur purchases quickly.... really like that😊

Brilliant online presence! Living in the north east means that I can’t always get down to London to do designer second hand shopping but SOTT makes this so much easier with their website and online platform. Their descriptions and ‘fits as’ sizing has really helped and having bought a few items over the last year I haven’t had to return any as sizing is perfect, quality is amazing and value is brilliant! Love visiting them when I’m down south but also love their online experience too!

Hold onto sellers' money and don't respond to emails, WhatsApp or phonecalls Despite phonecalls (straight to voicemail), emails and WhatsApp messages, I have still not be paid for my Chanel dress SOTT sold, nor have I received any response from them. Response times are wonderful at the beginning of the process as they try to win your luxury item but thereafter, silence. My initial complaint was finally read but not my query was not checked so their response was inaccurate. Since then my WhatsApp messages sit delivered but unread, my phone messages and emails ignored. And still they hold onto my cash, gaining interest on my money. Perhaps a public complaint might make them rethink their treatment of sellers. It has certainly made me rethink who I shall sell through in future.