Excellent Customer Service Ordered a ring but the size was bigger than expected. The process of return and re-ordering a new ring with the correct size was easy and the staff helped a lot in getting this done quickly.

STAY CLEAR! First deliver - had to chase 4 times until they finally 'replaced' the delivery. They 'replaced' the delivery without asking for the next step when I would have preferred a refund. and second delivery never came anyway. Thank goodness for Paypal otherwise I doubt I would have got my money back! I actually ordered an individual piece which came but the material was so poor quality... It was not worth the 50£ I had spent. (This was discounted btw) STAY CLEAR

Do not purchase from them Do not purchase from them, instead order from Zudo. I ordered my custom made jewelry in November 2023, not sure if they made a mistake with my Address, but my package was returned back to Nominal, after back and forth e-mails they pretended it was being investigated and will get back to me once the fulfillment team contacts them they will reach out to me. It is now March and still have not received my package or got any other update.

From my side 10+ 🌟🌟🌟🌟… From my side 10+ 🌟🌟🌟🌟…. The products they offered are beautiful but the people who work behind all these, are really care about their customers. Quick response to every query. The Best Customer Service 👍🏻 Big thanks Nominal and the people behind👏🏻 from now I’m ur regular customer 😀

Ordered a bracelet and ring and being… Ordered a bracelet and ring and being located in the UK, there's always a possibility for something to go wrong! Customer service were so good though and sorted the problem really quickly and easily (even though it wasn't their fault). A great company that has a great cause and their jewelry looks fantastic.