The team at Customcuff went above and beyond to ensure my order was perfect. The team at Customcuff went above and beyond to ensure my order was perfect. From the initial design process to the final product, they were incredibly attentive and detail-oriented. I was able to get expedited shipping to make sure it lands in-time for my birthday.

Great customer service! I needed to make a correction to an order and the team at Customcuff did an excellent job of fixing my mistake in a timely manner. They were very helpful and communicative! Top notch service! Highly recommended!

Scam. Don't buy from this company My order never arrived. Ordered two bracelets for Valentine's Day and paid for express processing. Despite multiple email enquiring the progress, the team just keeps telling me the order is being processed and will be with me asap. One staff member told me my order was definitely being processed, only to deny at a later stage saying they need to wait for restock and it's not ready yet. The changing explanation and delays start to look suspicious as they fail to provide any processing or shipping information. I only get a refund when I threaten to make an application for credit chargeback. Guys don't buy from this store!

Never got my order and no update Never got my order and no update Order # 372074 Order was placed on Feb 6, I paid for quicker processing and expedited shipping for my anniversary. Last update was Feb 8 saying that it’s getting customized. I’ve emailed support but aside from newsletters I haven’t heard from them.

shipping this is my second time ordering from here, the first time went good, but the second time it took almost a month for the order to get to me. I contacted the custom cuff support and they were very helpful, I just didn’t expect it to take almost a month. I still haven’t received the order yet and is still waiting, during this time I wonder about a refund but I read their policy and they only give refunds under certain circumstances which is understandable. i understand it takes a while for them to customize and ship it out, but isn’t a month a bit too long to wait. I planned to surprised my partner with the gift, but it had took so long, that I eventually just told him