Great customer service! I needed to make a correction to an order and the team at Customcuff did an excellent job of fixing my mistake in a timely manner. They were very helpful and communicative! Top notch service! Highly recommended!

I am so happy with my purchase! I am so happy with my purchase! I got me and my boyfriend matching necklaces with the date of when we got together(in morse code)and I can’t wait to give it to him on his birthday in two weeks! It only took 9 days to arrive and the necklaces are so beautiful. Definitely would order again !

Customcuff made a mistake on my…engraving Customcuff made a mistake on my engraving of a pendant I ordered from them. I emailed them twice about having them send me a replacement pendant with the correct engraving and they have never responded. I will not be recommending them.

I bought a pair of rings I bought a pair of rings, and for starters it took more time to ship of what the website says, second; after they finally ship it from Europe to Canada, the delivery company says my items are delivered and no they are not… Customcuff isn’t answering customer support and I’m asking for my money back…. Its a very annoying purchase experience from this website…. Poor poor service…

Shipping The ordering process went really well and smoothly. But the shipping time. Disappointing. Opted for the fast shipping and paid extra and still haven’t really gotten anything after 2 weeks. I just want my order