Very long delivery time... I ordered two bracelets on Feb 6th and it's now Feb 28th and I still don't have them. I have had contact with the customer service but they told me that because of the amount of orders they got for Valentine's day there was a delay. If you can't keep up with your orders you shouldn't promise something to be delivered in 3-5 days...

Shipping issues When I reached out about my package being returned to sender, you said you would get back to me after 5 business days. Two weeks went by and you guys still did not reach out to me, so I had to email you guys once again stating I just wanted a refund. I get that I couldn’t get the refund due to the fact that my bracelets are custom made but the fact that you guys couldn’t even cover the re-shipping fee is very disappointing!

Absolutely disappointed Absolutely disappointed. Paid for fast shipping and it’s been over 15 days but there have been no updates and haven’t got any replies from them regarding my order. If you can’t deliver with you business then please refund my hard earned money.

prepared myself not to expect so fast delivery I ordered Custom Minimal Charm Necklace set/gold for myself and my husband to surprise my husband and I received it in 9 business day in Sydney. Before i made my purchase i read reviews of trustpilot and just prepared myself not to expect so fast delivery. And after all i am really happy for product, tracking and delivery. But still i wanted to know estimated arrival date. I wish CC really should try to inform us with estimated arrival date which sets clear expectations for us and stay calm… not get nervous checking tracking everyday. The product was exactly what I expected. It is beautiful and good quality. My husband loved it so much. We absolutely love to have beautiful and unique necklace with our newborn’s birth data on it. Hope to wear it for long and keep it for our daughter.

Perfect Gift for Special Someone I totally love how custom cuff makes couple bracelets for such a fair price and great quality! It was delivered as in the picture and comes in a special box. I also liked that the bracelets are unisex and are very flexible when it comes to wrist sizes.