Hidden Policies Bodega apparently has a policy only noted in their FAQ that certain items are not returnable. Nowhere in the product description nor anywhere in the checkout process was this noted for this particular item. I don't generally read a website's FAQ when I'm ordering- a basic sales transaction should not require this. False advertising. The sneakers run extremely narrow, a fact I could not have known prior, and would not have ordered them if I was in any way made aware that refunds aren't available. Edit based on response- To be clear, all Bodega's response says is that they informed me of the policy when I attempted to return. At no point was this made clear prior to purchase.

The worst support ever The worst support ever. Trying to solve an important problem with customs - bodega messed up with a freaking declaration of items and mentioned something by a mistake. Getting replies from a bot, clearly. Should be on a visible place on their website "We don't give a f*** on our customers and you will count on yourself with whatever we would mess up".

Would order from them again In an odd turn of events, I placed two orders separately and received them within Bodega’s fulfillment and shipping time frame. Both items purchased were quick strike (non-returnable/refundable) items that were at a discount. I can’t knock them. Customer service answered my emails within the hour. Spoke with Taylor and they were helpful in providing Bodega fulfillment and shipping timelines after reading these reviews. I ordered 2/5/23 and both items were fulfilled and delivered to me by 2/15/23. I’d order from them again but always know that YMMV based on these reviews. Thanks Bodega.

No issues for me so far I ordered two items from the online shop, had no issues with it so far. Prices were solid, shipping took about a week for both items which is reasonable. My only concern is how dirty the packages are on the outside. Products were never damaged, but that's just something I like to keep in mind. I see there's a lot of negative reviews for Bodega on this site, maybe I'm just lucky, who knows *knocks on wood*.

Worst customer experience I ever had Worst customer experience I ever had. - super expensive delivery fees. - takes at least 10 days to send the order. - cancelled half the order. - don’t refund the delivery fees on cancelled items. I tried discussing this matter with the support, they think they’re too cool to be helpful. Life is too short to spend it dealing with Bodega cool kids.