The worst support ever The worst support ever. Trying to solve an important problem with customs - bodega messed up with a freaking declaration of items and mentioned something by a mistake. Getting replies from a bot, clearly. Should be on a visible place on their website "We don't give a f*** on our customers and you will count on yourself with whatever we would mess up".

Ws charged for membership that I did… Ws charged for membership that I did not register. $4.95 and a charge for $39.95. Complained and promptly got full reimbursement from them. called bank and cancelled debit card, just to be on safe side.

Horrible online shopping experience Horrible online shopping experience at this store. Product detail pages DO NOT STATE that discounted items are final sale, and it IS NOT shown in the checkout flow even though support staff state it is. The Returns FAQ is poorly worded and does not make this clear. This is not the norm with other online retailers. Extremely inflexible support staff completely unwilling to help find a solution. Do yourself a favor and find a merchant that cares about their customers -- AVOID BODEGA.

Absolutely horrible shopping experience… Absolutely horrible shopping experience with bodega store. I dont usually write negative feedback or complain online but bodega made me waited for about 3 weeks to ship domestically. If u dont mind waiting for 3-4 weeks then ok. I have to send them multiple emails till the extent I thought probably they can cancel my order so i can buy from somewhere else. I was trying to be polite and well mannered with my words yet ended up giving me the same reasons like the shipment delayed due to high volume of incoming orders. Horrible shopping experience, will never patronise this shop again!!!

Same issue as others are complaining… Same issue as others are complaining about. Accidentally used an old address and then tried to fix it immediately but they say they can't do anything at all to fix the situation. They told me to reroute the package with UPS, but exactly how am I supposed to get a package rerouted with my UPS account it it's being sent to an old address? You can only reroute the package if it's going to your actual address you have verified with UPS. I'm interested to see what happens once it gets marked undeliverable.