Avoid this "business" Bought items on sale, waited the 21 days as expected. No progress, reached out to cancel. Now 25 BTW... They claim they cannot accept any cancelation on sale items. Every business practice Bodega engages should be seen as a RED FLAG; marking stuff down on sale (somehow this qualifies it as being non cancellable), giving some arbitrary meaningless timeline to ship (Covid's over bro) and then being useless at customer service. They seriously must think people are too stupid to file disputes with their credit card companies.

Hidden Policies Bodega apparently has a policy only noted in their FAQ that certain items are not returnable. Nowhere in the product description nor anywhere in the checkout process was this noted for this particular item. I don't generally read a website's FAQ when I'm ordering- a basic sales transaction should not require this. False advertising. The sneakers run extremely narrow, a fact I could not have known prior, and would not have ordered them if I was in any way made aware that refunds aren't available. Edit based on response- To be clear, all Bodega's response says is that they informed me of the policy when I attempted to return. At no point was this made clear prior to purchase.

No returns ever. Terrible customer service. Won't accept returns. What? haha this stuff is expensive. Responding to their response: Even if the goods are (a) defective, (b) wrong size, (c) low quality, (d) wrong color, (e) order arrived damaged --- for any of these cases, Bodega will still not allow a return. Yes, their no-return policy is extremely strict.

Yes, there was a wait but Bodega delivered! I am leaving this review as I saw a lot of negative reviews here that made me hesitant to buy from Bodega originally. I found at Bodega an item at a significantly discounted price. I am happy to report that the transaction was very smooth. Yes, I had to wait some time for the item to ship but Bodega was very clear about that right from the start. Ultimately I received the item within a month as they promised.

I also wish I had read the reviews… I also wish I had read the reviews first. Awful service. The repeated automatic emails add insult to injury. No idea if my order will be honored before Christmas. Next step: file complaint with CC company. Received a response from Bodega through TrustPilot instructed me to contact nikz@ their site which I did. Again, no response.