Would order from them again In an odd turn of events, I placed two orders separately and received them within Bodega’s fulfillment and shipping time frame. Both items purchased were quick strike (non-returnable/refundable) items that were at a discount. I can’t knock them. Customer service answered my emails within the hour. Spoke with Taylor and they were helpful in providing Bodega fulfillment and shipping timelines after reading these reviews. I ordered 2/5/23 and both items were fulfilled and delivered to me by 2/15/23. I’d order from them again but always know that YMMV based on these reviews. Thanks Bodega.

Beware of this shop I have entered the discount code for the order, however, this shop get the full amount of money from me. After my tons of complaints via emails, the shop refused to refund the price difference to me. The customer service is just like a robot, they never read your message, they just know quoting their terms and conditions to you and refuse your requests. Just realised this shop got only 2 stars in Trustpilots, not surprised by this poor rating, this rating fully reflected their services and attitude. BEWARE of this shop.

Same issue as others are complaining… Same issue as others are complaining about. Accidentally used an old address and then tried to fix it immediately but they say they can't do anything at all to fix the situation. They told me to reroute the package with UPS, but exactly how am I supposed to get a package rerouted with my UPS account it it's being sent to an old address? You can only reroute the package if it's going to your actual address you have verified with UPS. I'm interested to see what happens once it gets marked undeliverable.

The worst support ever The worst support ever. Trying to solve an important problem with customs - bodega messed up with a freaking declaration of items and mentioned something by a mistake. Getting replies from a bot, clearly. Should be on a visible place on their website "We don't give a f*** on our customers and you will count on yourself with whatever we would mess up".

Awesome Experience! Several months ago I wrote a review regarding shipping delays with Bodega and how bad they have gotten. Well, I’m here to say it looks like Bodega has resolved their fulfillment issues. I ordered the Bodega x Asics Gel-NYC when they released on September 29th. and I received my order today - well packaged, without a hitch. That’s 5 days total from drop to delivery. Thanks Bodega! Looking forward to doing business with you again soon. PS: these shoes are fire, one of your best collabs of all time in my opinion. :-)