The hat I bought filed a long-held wish … The hat I bought filed a long-held wish to have such a hat. Ordering from and dealing with Panama Hats was a more than pleasant experience. They provided a way of getting my size right, the website has excellent images of designs and gives good descriptions. Following my order, they sent emails to let me know where they are up to in the making. After receiving the hat (in good condition) I had follow up questions which were dealt with personally, very promptly, and politely. If there were six stars, I'd give them.

AMAZING CUSTOMER EXPEREINCE Ordered a hat and was to travel in a few days. Ordered the DHL expedited. After the order was placed I got emails with pictures of my hat and the updated timeline. I advised the person (US based phone) that I needed it ASAP and it arrived in 4 days. The quality exceeded my expectations and I can begin my travels. Totally unexpected customer experience.

Panama Hats Direct is the Best Panama Hats Direct is the Best! They built me a high quality AUTHENTIC Panama Hat that fits me precisely. It is easy and quick, and the staff is professional and honors their commitments. I recommend them without hesitation. Kirk

what a great hat company! I really enjoyed getting a couple hats from these folks. After I placed my order I received regular emails, with pictures, of my actual hats being completed. The updates gave a real sense of working with artisans and not some giant faceless corporation. The hats were done within a few days and arrived within a couple weeks, in a sturdy box with a cardboard form to keep their shape. The sweatbands and hatbands were very well attached and the fit was exactly as I had ordered, using the company's easy-to-use hat-fitting tape you can print on any computer printer. If you really want a hat that fits your exact size head, these folks are a great way to go.

Excellent Product I give my hats fairly hard wear - they are work hats first and foremost, since I work right much outdoors doing garden design, installation, and maintenance. These hold up right well, and keep me protected from the sun with their tight weave. (Dermatologists have noted the hats with approval.) I have been wearing them so long they have become kind of a trade-mark. Excellent product.