Isabella Vila
GBHorrible customer service Pieces are nice. However, their customer service sucks. First, I ordered a bracelet based on the website measurements and it was bigger than described; when I emailed them to ask for a replacement they asked me to take a picture with a measuring tape in order to exchange the bracelet. Then, I wanted to return it and they told me I had 30 days to make a return, which I did and paid, and the package arrived later than the 30 days window and they refused to return my money. It doesn’t state anywhere that the item must be delivered to them within the 30 days, you would assume that it would be like in any other company that is has to be shipped within the 30 days. Avoid them at all costs
Thet Prudencio
GBAbove and beyond customer satisfaction Above and beyond customer satisfaction. Products are really elegant and pricing wise is pretty much on point. Shipping and handling are pretty fast on a regular payment terms. I understand the delay in terms of “After pay” form of payment.
Jodi Santangelo
GBGreat customer service Great customer service. Bought a bracelet as a XMas gift for my sons girlfriend, & it unfortunately broke. Karma & luck gave me a gift card back for the amount, & I purchased something else. She absolutely loves it. Would definitely purchase again from this company.
Karlene Morton
GBI have ordered 2 red string bracelets… I have ordered 2 red string bracelets and a hematite and amethyst calming bracelet. They are beautifully packaged and sent with care. I love them and they are high quality and very beautiful. I highly recommend this company and will forever be a customer.
Eileen Fasano Perry
GBI just received my new watermelon… I just received my new watermelon tourmaline bracelet and WOW! This bracelet is absolutely stunning, very feminine and danty. I have purchased so many georgous and unique pieces from Karma and Luck, this bracelet is my absolute favorite. Watermelon tourmaline is my favorite crystal, I have the watermelon tourmaline necklace from K&L so I am beyond happy to add this georgous bracelet to my collection. Also the customer service is beyond amazing! Thank you once again Karma and Luck for my stunning bracelet. This is the ONLY store I shop for my spiritual jewelry. Blessings, Eileen 🌛🌟🌜😇🌠