Thet Prudencio
GBAbove and beyond customer satisfaction Above and beyond customer satisfaction. Products are really elegant and pricing wise is pretty much on point. Shipping and handling are pretty fast on a regular payment terms. I understand the delay in terms of “After pay” form of payment.
Jodi Santangelo
GBGreat customer service Great customer service. Bought a bracelet as a XMas gift for my sons girlfriend, & it unfortunately broke. Karma & luck gave me a gift card back for the amount, & I purchased something else. She absolutely loves it. Would definitely purchase again from this company.
Breanna Adams
GBAwesome customer service, and beautiful jewelry Great communication with tracking info and customer service. They respond back to you quickly. Items come in very nice packaging with information. I love how they package and ship items to you. All the jewelry is stunning and even more pretty in person.
Liam
GBExcellent customer service. I originally left a bad review due to a bad quality bracelet I received that was meant for my partner’s 30th birthday, but broke within 2 weeks. However, I am now updating my review as I am very impressed and happy with the customer service I received to rectify the issue. I was dealt with efficiently and politely. They sent me a replacement product and they sent me another product of my choosing, free of charge, to apologise for what happened. The replacement product I received was of a better quality and I received it very quickly. Thank you, Karma and Luck, for resolving the issue. It shows that even when things go wrong, this company cares about its customers satisfaction and helps to resolve the issue.
Carrie Cieliczka
GBSuch a unique piece for a unique… Such a unique piece for a unique situation! Love our pet protection evil eye dog tag for our sweet boy that had to have his eye removed just days before Christmas. It really comforted the whole family. Order was shipped quickly and got to us in no time, despite the holidays!