I loved my entire purchase I loved my entire purchase! The bracelets are so gorgeous. I love how detailed they are and how simple yet elegant they look. It’s the perfect minimalist look that I was going for. Very good quality materials and they arrived to me fairly quickly. I plan on ordering many more items from here!

Horrible customer service Pieces are nice. However, their customer service sucks. First, I ordered a bracelet based on the website measurements and it was bigger than described; when I emailed them to ask for a replacement they asked me to take a picture with a measuring tape in order to exchange the bracelet. Then, I wanted to return it and they told me I had 30 days to make a return, which I did and paid, and the package arrived later than the 30 days window and they refused to return my money. It doesn’t state anywhere that the item must be delivered to them within the 30 days, you would assume that it would be like in any other company that is has to be shipped within the 30 days. Avoid them at all costs

RECEIVED A DEFECTIVE NECKLACE CUSTOMER SERVICE IS HORRIBLE RECEIVED A DEFECTIVE NECKLACE. IT LOOKS HORRIBLE..LIKE SOMEONE JUST SLAPPED AN EYE ON THE NECKLACE WITH CHEAP GLUE THAT SHOWS. THE EYE IS COMPLETELY CROOKED AND NOT CENTERED. I DIDN'T SPEND ALMOST $200 FOR A CHEAP PIECE OF JEWELRY THAT I DON'T WANT. CUSTOMER SERVICE IS EVEN MORE HORRIBLE THAN THE PRODUCT THEY SENT..I'VE TRIED CONTACTING THEM MULTIPLE TIMES OVER THE PAST COUPLE WEEKS AND NO ONE RESPONDS. TOTAL BS. I WANT MY MONEY BACK! DO NOT BUY FROM THIS COMPANY!!!!!!!!!!!!!!!!!!!

Received my bracelets within a week of… Received my bracelets within a week of ordering even though it was during the holiday mail rush. For me it was a bit excessive to have each item in a separate box when one would do. I can understand if they were indicated as gifts. Just my 2 cents. The men’s bracelets unfortunately are a bit snug but will get used to wearing it. Love the amethyst Listener bracelet! May need to order others.

I just received my new watermelon… I just received my new watermelon tourmaline bracelet and WOW! This bracelet is absolutely stunning, very feminine and danty. I have purchased so many georgous and unique pieces from Karma and Luck, this bracelet is my absolute favorite. Watermelon tourmaline is my favorite crystal, I have the watermelon tourmaline necklace from K&L so I am beyond happy to add this georgous bracelet to my collection. Also the customer service is beyond amazing! Thank you once again Karma and Luck for my stunning bracelet. This is the ONLY store I shop for my spiritual jewelry. Blessings, Eileen 🌛🌟🌜😇🌠