Liam
GBExcellent customer service. I originally left a bad review due to a bad quality bracelet I received that was meant for my partner’s 30th birthday, but broke within 2 weeks. However, I am now updating my review as I am very impressed and happy with the customer service I received to rectify the issue. I was dealt with efficiently and politely. They sent me a replacement product and they sent me another product of my choosing, free of charge, to apologise for what happened. The replacement product I received was of a better quality and I received it very quickly. Thank you, Karma and Luck, for resolving the issue. It shows that even when things go wrong, this company cares about its customers satisfaction and helps to resolve the issue.
Breanna Adams
GBAwesome customer service, and beautiful jewelry Great communication with tracking info and customer service. They respond back to you quickly. Items come in very nice packaging with information. I love how they package and ship items to you. All the jewelry is stunning and even more pretty in person.
Celeste Barslou
GBExceptional and beautiful Messaged updates as waiting for item to arrive. Item was beyond beautiful and put into a beautiful box with a card from them and everything. Item is more beautiful in person and didn't think that was possible! Love all the dedication dedication and kind words. Will be ordering in the future again!
Jodi Santangelo
GBGreat customer service Great customer service. Bought a bracelet as a XMas gift for my sons girlfriend, & it unfortunately broke. Karma & luck gave me a gift card back for the amount, & I purchased something else. She absolutely loves it. Would definitely purchase again from this company.
Ben Young
GBThese bracelets are very nice These bracelets are very nice, but when trying to change the stones between bracelets we found the bars that hold them are all different sizes. One of our bracelets broke and we tried to just keep the stone and use it in a deferent one and found it will not fit. Other than that these are great! Wish we could order the different sized bars though or just be able to purchase the ION bracelets by themselves with no bar or stone.