Poor quality watch Poor quality watch! Dont advertise a product, that cannot be delivered! My watch broke after 2 weeks. The pictures on their website gives you a false impression. I cannot recommend anyone buying something from this company.

10/10 would recommend I had my watch for about 7 months and a small chainlink popped out making it impossible for me to clasp the watch shut. On a whim I emailed BREDA customer support not expecting anything since I'd had it for a while but to my surprise within an hour they had replied not only offering to repair it for free but ALSO waived the shipping fees.The whole experience took about 3 weeks all in and I couldn't be happier. Their team is prompt, helpful and kind. I will (continue to) recommend BREDA watches to everyone I meet!

Amazing watches, and customer service! My experience with Breda has been amazing! The watches are unique and very high quality especially for the price-point. I also love how active the brand is with their customers on social media. If there's a problem with your order the team is very quick to respond and resolve your issue. If you're debating on purchasing a watch dont, you NEED it.

Taxes issue, resolved with customer service I originally had an issues with paying double taxes when ordering from the UK. They have since resolved the issue! Really appreciate the customer service getting back to me with regular updates. Thanks for the help - the watch seems great and I'm hoping my partner will love it! Thanks!

WARNING - DO NOT BUY WARNING: Breda is desperate for customer and will do anything to retain the money you give them. I bought a watch, it arrived completely ruined. Their CS team wanted me to pay for return shipping despite sending me a ruined watch (?!?!), and when they finally sent me a return label they charged me a 60 usd dollar processing fee (?!?! x2). Also, the team takes 5 days to reply to each communication, and sometimes doesn't reply at all (three times I had to follow up to get a reply). It seems they take time in the hopes you forget about it and they can keep your money. BAD BAD BAD