Ill fitting and poor quality Based on other reviews I was expecting excellent quality masks but was very disappointed. Even after nose and ear adjustments the fit was poor with gaps at the sides and lower portions. One of the plastic ear piece stoppers fell off during the first wearing. I gave this two stars instead of one because the fabric was good quality and shipping was prompt.

Terrible experience Terrible experience. Please donot use this companies service. This company using COVID situation to scam people. The website showed K95 kids masks as available and I paid extra for expedited shipping. The masks are already overpriced but still I trusted based on an article I read for mask recommendations. Order was placed on 8/2 for KN95 masks and after multiple emails and Twitter messages they sent me M95c masks which are essentially dust masks. When I questioned them their answer was their vendor ships M95c when they don’t have KN95. Their service is terrible and stay away from these SCAMMERS. Dispute your bank and get your money bank.

Poor customer service Even though there has been a disclaimer on their site that orders take 10-15 business days to process, we are beyond that time frame with no communication. This company is clearly not able to meet demand and good luck trying to get a response, or your masks. If you decide to try your luck, pay with a method that you can dispute later if you get scammed.

Disappointed Metal nose piece is nothing more than a twist tie found on a loaf of bread, rubber pieces to adjust the length of ear straps arrived broken. Not sure how this brand received such glowing media reviews. **Appreciate that the company reached out due to this review, however, each replacement received has been defective with either a broken earpiece adjuster or problematic nose piece. Thank you for responding, customer service has done what they can at this point.

Ear loop toggle split on first try I ordered 4 solid colour masks, 2 of which (thankfully) came with replacement toggles for the ear loops. The very first time I tried to put one of the masks on, one of the loop toggles split down the middle. After trying to get the loop through one of the replacement toggles many times unsuccessfully I eventually had to resort to sewing one of the loops. I may just have to sew all of them just in case the other ear loop toggle splits unexpectedly.