Just another reseller- plus items missing buys their stock wholesale from China- didn’t even change the boxes of the items that say “Made in China. Designed and distributed by X”. Was hit with €30 customs charge ordering from Ireland- could have bought cheaper from China myself. The items were also supposed to come with 2 incense cones each- none of which were not included.

Slow dispatch, missing items, no response. Had to chase them to send my parcel, finally received items and some were missing, others were dirty!?!? contacted them to replace missing items, they said they would immediately. Have now had no update, and now no replies to emails.

Did not receive the right items The items look good but I didn’t receive the ones I ordered. Sent an email and contacted the store on Instagram and they never answered. Very disappointed

I have been emailing them for days or… I have been emailing them for days or via the link on their website, no response. I also wrote on Instagram, but I saw that they did not respond... not there either. But then where do they answer? the explanation is that it's a small business...that's no reason, you have to pay attention to it awkwardly, after so many bad reviews.

They don't respond to emails and when I… They don't respond to emails and when I tried to write on a TikTok post, they deleted my comment.... I want my money back!!!!!!