Slow dispatch, missing items, no response. Had to chase them to send my parcel, finally received items and some were missing, others were dirty!?!? contacted them to replace missing items, they said they would immediately. Have now had no update, and now no replies to emails.

Disappointing Really disappointed with this. Saw this ring on Instagram and was so excited to get it. When I finally received it there was a dent in the front of it that’s noticeable and it looks cheap. I’ve gotten better quality jewelry cheaper from other brands. Definitely won’t be buying from this brand again :(

Did not receive the right items The items look good but I didn’t receive the ones I ordered. Sent an email and contacted the store on Instagram and they never answered. Very disappointed

20+ days and no sign of my order I placed an order on 30th September, I then received an email from Ajouter on 10th October where they said they had had an influx of orders and to bear with them, then on 12th October they emailed to say my order had been despatched and would be with me soon. It is now 21st October and the order has not arrived. They are also not replying to emails. I do not recommend this company especially if you are buying a gift and/or it is time sensitive.

Ajouter has such beautiful items but… Ajouter has such beautiful items but they are hardly ever open so it makes it makes it difficult to shop. I have tried ordering online but it was super slow (took over three weeks) and there was no response from them. Such a shame 💔