Impossible to Contact Barkly is impossible to contact. We have been waiting for our order for over a month now, and the blanket we ordered still has not been created or processed. I've sent them message after message without any response. Hoping a bad review will finally get their attention so I can find out why nothing has been done yet. We won't be ordering from Barkly again. Waste of time and money.

pretty good considering circumstances with this coronavirus deal, i expected a delay in shipping. i ordered the product in january and it arrived at the beginning of may. that is okay, i understand that safety is first. the print does look like my dog, and the blanket is very soft. but i am a little disappointed in the quality of the product. i spent $80 on a blanket that is kind of cheap. Barkly was friendly in replying to me, but i really wish they sent me more updates about the situation with covid but i had to go to them instead. overall, the blanket is nice although i wish it wasn’t so much money, and i understand that shipping was difficult during this hard time. thanks, Barkly.

Lack of communication... Can’t really review the product as i still have not received it after ordering on the 26th of Feb. Customer service has been absolutely terrible, instead of them getting in contact with their customer and providing updates with the changing situation. you have to reach out after the shipping period is long over for them to tell you another 25 days. I would not be so disappointed if they had reached out to advise in the extended time in delivery, instead of leaving their customers in the dark.

Impossible to contact Very unhappy that I cannot get into contact with anyone! In less than a month they seem to have magically disappear, but happily took our money and didn't send the full order! All we are asking is for our order to be chased up and someone to reply!

I thoroughly enjoy my product but due… I thoroughly enjoy my product but due to the shipping company I had to wait 2 months to get it. The employees at Barkly were very kind and made mee a new product and sent it on Express shipping where I got it within a week.