Shameless rip-offs I ordered a hat from these people on 01/17/23, paid them $49.10. They sent me the wrong size hat, stuffed into a plastic bag inside of a second plastic bag. I sent them an e-mail requesting they send me the right size and to advise me how to return the wrong sized hat to them. Here's the latest remedy they've proposed: a $10.00 coupon on my next purchase or a refund for half of my original purchase. I imagine the $24.55 they would keep is enough to pay a dozen or so of their 14-year-old laborers for an entire 10-hour shift.

Good quality Best to compare with different brands, so far I selected one cap from this company. A little long time to wait, but the quality is okay for the price, overall very happy.

The hat they sent me is nothing like… The hat they sent me is nothing like the one pictured on the website. I have emailed them to ask how I send it back for a refund but not had a response after 3 days. The website says "Satisfaction Guarantee We want you to be 100% satisfied with the products you buy from us. If for ANY reason you are not satisfied with your purchases, We offer an iron-clad, money-back guarantee. We have a 24/7/365 ticket and email support. Please contact us if you need any assistance." I will update this if they get back to me and will change it to a better rating if they resolve the issue.

Worst Customer Service I've Ever Had The item arrived 3 weeks after ordering, and was several sizes off to the point where it is unusable. I submitted a request for a return/refund, and they tried to only give me a half-refund, citing their "logistics and production" costs since they are a new brand, as if their business finance is somehow the customer's problem. After several incredibly unprofessional email exchanges, they accused me asking for a full refund as "robbery" and refuse to give the refund. The customer service is also obviously run by someone who is not actually fully fluent in English, and several phrases and sentences did not make any sense. I will be disputing the charge with my bank since they absolutely refuse to give a refund.

Scammed ??? Placed an order November 30th, it is now December 27,22, and I have just received my order plus additional hats. Hats are made in Asia good quality and value for the money. Not a scam after all.