Bought the watch not cheap titanium… Bought the watch not cheap titanium type. Within an hour the glass was broken. Sent for repair. Came back , 3 month later. Put the watch on . Within 1 day glass broken again. I never broke a watch glass before in 65 years. Next stop ? In the rubbish bin. NEVER AGAIN Skagen

Be wary before placing an order Skagen are advertising items for sale that they are not always able to deliver. They admit that they are unable to track stock between warehouse and retail. They give no apology for this neither do they advise customers of this before they place orders. This results in customer frustrations that are seen on review websites. None that I have read are overstated. I wish I had read them first. Clearly a company suffering from underinvestment especially in customer service as it does not exist.

Don't waste your time I bought the chronograph watch from an outlet because I liked it's slim no fuss black design and sub second hand. Two years and three ( £20 fitted ) batteries later, it's mechanism has completely packed up. Shame really as the internal quality is junk.

Battery failed in 2 months - expensive convoluted returns process Bought Melbye Titanium in which the battery failed within a couple of months. Fossil Group have committed to change this for free [tbc], but the convolution of the process and the cost of posting and insurance etc is simply unacceptable for something that could easily be fixed in any of their numerous bricks and mortar stores OR a free returns Amazon style service. Its just poor. Wouldnt buy direct from them again. Simply not worth it.

Felt I had to write this after reading… Felt I had to write this after reading so many bad reviews. Unfortunately, I only read them after I had placed my order, so then thought either I would never receive the goods or they would be very poor quality. To my surprise, neither is true! Within 4 days I have received two pairs of lovely earrings, packaged beautifully in tissue, plastic sealed bag, linen gift bag and white gift box. Delighted my fears were unfounded - sorry for those who didn't have such a great experience.