I ordered 24 coffee mugs for gifts to… I ordered 24 coffee mugs for gifts to the partners/spouses of board members for an international association which I chair. When the mugs arrived, 11 were broken. It was too late to order replacements so I had to buy unmatching replacements but Americaware did refund me for the broken mugs. It was much appreciated.

Great coffee mug Great coffee mug. It's one of my favorites mostly because of the large handle and curve of the lip. My only complaint is that it chips very easily. I barely banged the lip and it chipped. It was my fault, but I do wish it were slightly more rugged as it was a gift, and life happens no matter how careful you are.

Wrong item sent Wrong item sent, but was corrected. Paid more for two day shipping than for the products and still didn’t get items timely. Has to be shared responsibility. However, will purchase again.

Your coffee cups are THE BEST EVER Your coffee cups are THE BEST EVER! My husband & I both received one as a gift from our son on a school trip. My husband actually dropped his & broke it. He was devastated because he used it everyday! Me too! I looked at the bottom of my cup and was able to order the exact same cup for him! I only gave it 4 stars because shipping was so expensive lol

My mugs are beautiful and well priced My mugs are beautiful and well priced. In addition, my shipment came quickly, and I was discovered that one of the mugs came broken. I contacted your customer service and had a quick answer that they would send another one. it was in my hands within a week. Thank you!