Great customer service and products Great customer service and products. They were extremely attentive to any questions I had and very helpful. I got two night guards and the mold kit they sent was super easy to use. All in all Remi is a great customer and I would recommend them to anyone!

SKETCHY I had a subscription with them to receive new guards every 6 months. They were always at least a month late & they’d take about a week to respond to my emails. The guards wore out very quickly too. I shudder to think how much microplastic Ive ingested from these things. When I decided to cancel my subscription, I explicitly told them to discard my dental imprints - I didn’t feel comfortable with them keeping those on file. They blatantly ignored my request. So now this sketchy unreliable business is refusing to let go of them.

Much Better than from the Dentist I previously had a night guard though my dentist which was far more costly, time consuming and was never super comfortable sleeping with them. They worked somewhat, but once I started with Remi I have very little issues with TMJ. The prices have gone up but I imagine I am still saving some money and they do solve the problem. So for me its a sure thing.

Above and beyond The seller went above and beyond to ensure my satisfaction in the product. They were friendly and prompt with responses. I would highly recommend this product and seller.

Buyer Beware I bought an ultrasonic cleaner that started breaking within a few months. I contacted the company and they say they only warrant their $90 cleaner for 60 days. A cleaner that expensive should last at least a year without these types of problems. I was told a manager would contact me within 24 hours. It's been 5 days and I have heard nothing. Horrible customer service. And I notice my review does not show up on their website.