If there was an ability to give no… If there was an ability to give no stars I would. They rejected the two Impressions I made, said they were seeking approval to send another kit (I had already paid them). Never sent another kit. Advised they were going to renew me and make new guards (even though they had no good impressions) and charged me again after I sent 10 emails and “left 5 messages” Horrible customer service.

SKETCHY I had a subscription with them to receive new guards every 6 months. They were always at least a month late & they’d take about a week to respond to my emails. The guards wore out very quickly too. I shudder to think how much microplastic Ive ingested from these things. When I decided to cancel my subscription, I explicitly told them to discard my dental imprints - I didn’t feel comfortable with them keeping those on file. They blatantly ignored my request. So now this sketchy unreliable business is refusing to let go of them.

NOT WORTH IT...they have my money and I have NO retainers We received the impression kit and made two sets of each after watching the video (I have made impressions for other services and this one is the most error prone and finicky I've even done!). They make you take photos of the impressions for them to OK before sending. After they said they didn't think they were going to work, I asked for another impression kit so we could make more since that's what they said they needed. Its been almost a month since I asked for the kit and still it has not been sent. You pay up front so...they have my money ($170), and I don't have retainers, and I have no recourse. Ive contacted them over 5 times now asking for an update and have gotten the run around every time (all via email...its slow and not the most direct route to communicate!). Its taken way too long and required too much follow up to be worth it. I have asked to cancel and get a refund but no response both times. I should have just gone to my dentist and saved myself the hassle.

I have been using Remi for a couple… I have been using Remi for a couple years now. The product is very good just as good as getting a bite guard from the dentist but saves you a lot of money. I had an issue for the first time recently and customer service was very kind professional and corrected it immediately. I am very happy and would highly recommend this company.

Great nightguard for teeth grinders I've tried a few different brands and styles of night guards and these are by far the most comfortable and least obtrusive of any. As you can see in the picture, you almost can't tell I have them in.