Stephen
GBLong time customer with recent good experience I've been ordering from them since 2013. It can take a while to get what you order, but that's to be expected since it says so in all their information. Most things aren't even prepped till the end of the week is over since they group it together. I've been able to try various productions I would have never gone for due to normal price, pick up some really good deals on things I needed, and find some great deals on stuff that just made things easier. This review is about something specific though. I purchased two 20,000 mAh Portable Power banks back in November 2023. I had tried charging and using them for a while but could not get them to charge up enough or give enough charge to indicate that they were working to full 20,000 mAh capacity. I know I was outside the 7 day return period, but I contacted them at the beginning of March 2024 to let them know of the problem since I wasn't sure if I just got unlucky or they had gotten a bad batch. To my surprise, they went ahead and made an exception and refunded me anyway. I was just trying to warn them but they refunded me outside their window anyway. I thought it was a very nice act and will certainly keep buying from them.
Phyllis Scantland
GBALWAYS look here FIRST for quality and value I’ve been buying from them for a number of years and they have the BEST customer service and quality products at the Best prices!!! I see the same products on other sites and they are Always more expensive and I don’t even get points from them! If I have any issues, they have always resolved them promptly and they are VERY helpful and friendly.
Sandra Bearchum
GBGreat Customer Support Some how my amount ordered didn't connect and I asked the company to fix the order number. They immediately replied they could not make an adjustment to add to an order. They suggested I cancel the order and reorder. I went to the website and was able to cancel easily. I reordered the amount I wanted. I am always happy with my contact with customer support.
Shawn Reed
GBGreat customer service! Great customer service! I had an issue with using the right code and getting a better discount. I asked to cancel my order so I could use the code for savings and they immediately responded and used the code for me and gave me back the money I was due. I can only hope the quality of the product is as good as the people.
Raymond Gonzales
GBRefund for defective item. I recently made a purchase of some pruning shears from That Daily Deal. The shears I received were manufactured defective. I had no intention of returning them for a refund because I actually got a good deal on the purchase price(No Speculation!). That said, I went ahead and bought a second pair, still waiting to receive them(today!). My hope is these are not defective? Well, I got hold of customer support to cancel my second order. They were shipped, so no cancellation is possible. It was then, I explained my first problem with Cassi(CSR), she asked for some photos on my problem, and quickly granted me a refund! I think they have a great customer support crew! I will definitely buy from them again. 😀👍🏼