Happy customer Processing and packing took 6 days then my items quickly arrived in the UK. Shipping was expensive because k packet isn't being used for UK orders anymore, a few shops like testerkorea aren't even shipping to the UK at all anymore so given the circumstances I understand the more expensive shipping. Everything arrived well packaged and safe. Even with expensive shipping everything worked out much cheaper than it would have been from anywhere else so I'm very happy. The order cost £40 before shipping and I didn't get any customs fees.

Satisfied with the service I've ordered a few times in 2015, 2017 and twice this year. From what I understood, there's been some changes in the teams and issues so I will only talk about my recent experience. This year, I've been using the request items service and I'm quite satisfied with it. The commission fee is not too expensive. I had to contact the CS team because I ordered products for a birthday and was late. I was worried I would not receive my items on time and asked them to take care of my order quickly. The CS team has been very helpful, they advised me to change the delivery method and were fast to ship the items so I could get them on time. Thanks to the service, the birthday was unforgettable and I'm very grateful for that. Please note for Fedex shipping option, Fedex will claim to pay some processing fees after shipping. It's not specific to this website but to Fedex. In addition, on the website, I may be wrong but I believe many items are not in stock, so when you order, there will be a delay, they will buy the products from different places/websites and then when they will have received everything, they will process to shipping, which is why orders may take some time to be sent. Overall, I will continue to order again and hope the website will continue to exist and deliver a good service.

Very happy with my order Very happy with my order. Took two days to ship out and less than three weeks to reach me in Sweden. Highly recommended!

The order arrived in 10 business days The order arrived in 10 business days, but I was informed that it will take up to 7 working days for the products to be purchased from the suppliers as they do not keep stock. But after all, the order arrived safely and they also gave me some good samples to test. I will definitely order again from tersterkorea!

great customer service the… great customer service and love the request feature so much!