Natalie
GBI've been with Zebit for over 10 years… I've been with Zebit for over 10 years and recently in the last 3 months I have not been able to place an order or get an email back from customer service. They could at least have an automated email stating they are shutting down or something. It was disheartening because I like to use Zebit for Christmas. It was very different this year because they never responded. Poor way to handle business zebit.
Mark Mott
GBZebit went to a two factor… Zebit went to a two factor authorization process. I never receive the second email. I tried multiple times to resolve. Got as far as their bot resetting my password which wasn't the problem and something I didn't request. You can't call them due to the pandemic as they shuttered their "call" center. I did file a complaint with the FTC, and am working with the San Diego Business news on an investigative piece. Also looking at a potential class action based on the excessive delivery fees on their gift card deliveries.
customer
GBI had ordered a New Vizio 65"UHD 4K… I had ordered a New Vizio 65"UHD 4K Smart sense TV and as I was attempting to mount it my buddy looked at me and said look at the lower left corner of the TV- And when I did notice a crack in the screen. I needed assistance in mounting it, so it wasn't taken out of the box that day of delivery. I emailed customer support and explained the situation and they did an amazing job with setting up the pick-up and reversing the payments etc. I will be purchasing a TV from Zebit soon
JFINNIGAN
GBTruly a great place to shop Truly a great place to shop, when your credit ain’t so hot. I usually see some really poorly informed people who make w about this company, yes y will pay a little more but if tour credit us bad , what do y expect ?? I mean good credit means you are a candidate for the best rates and interest! Zebit gives almost everyone a chance to shop with great terms and speedy shipping! The inly issue I have with them is they still have nit returned their e certificate program, which was phenomenal! Pls return the program, I am begging you. Love your company!
CHRISTINE SIERKO
GBLove Zebit Love Zebit! The pay over time option fits my budget, products ship timely and have had no issues. The ecertificates are wonderful with grandkids and my adult children. Many varieties and amounts available for purchase and pay for over 6 months time.