Not resolved I I as told I ordered 2 February boxes yet I didn’t. I’ve been a customer for years now and always look forward to receiving my boxes. I have a glass curio cabinet where I display them. Not having one really upsets me.

great quality & great customer service This has been one of my favorite websites to shop at, sometimes online shopping isn’t always a great experience, but Hemper has not let me down. I’ve been shopping since 2019, and I have tried other places, but nothing compares to the experience and the customer service you get with them. My favorite thing about Hemper is the customer service. They have such an amazing team that clearly cares and makes an effort to help. I highly recommend trying them out.

I had an item I wanted to buy and add… I had an item I wanted to buy and add to my next order, for convenience, and shipping. I got a quick response that that wasn’t possible, but gave me a credit towards shipping, and clear instructions on how to use it, so, I not only placed my order immediately, but added to it! Thanks for the great customer service

I’ve had issues with this company.. I’ve had issues with this company before where I bought something that didn’t work immediately. I put that aside bc I loved the pipe style vape battery so much. It lasts longer than any vape battery so I ordered two more. Received a tampered package (not hempers fault) but it took them over a month to finally send me a replacement. When I got the replacements they weren’t the style I recall ordering and also the battery doesn’t work with most of the cartridges I try. Not spending any more money here. Go elsewhere.

Quick and Helpful I had an issue with my rewards points. I emailed the customer service about it, and received an answer the next day! Not only had the issue been resolved, I was given a few extra points which I greatly appreciated!