They were unable to deliver their product to the USA. I bought a bottle of whiskey. They shipped it to the USA via a shipping company that is not able allowed to ship alcoholic beverages to the USA. (DHL) Seriously? That is dumb. And their online chat for support doesn't work. Their agent never responded after several minutes. I would not trust this company again, and I recommend other consumers to think twice before making a purchase with them.

Shocking Shocking, I placed an order and paid for an order which I have never received. When I followed up on the order I was informed if I paid a further US$30 it would be sent via a certain transportation, however, I paid for postage in the original order and refuse to pay extra and have no guarantee I will then receive the goods. I decided not to make a further payment and have never received my order or any other form of communication, other than the emails generated my end. Diane Collins

The best place to find everthing Bhutanese!! The best place to find all Bhutanese products. It has a wide range of products which are undiscovered by the Rest of the world. From the organic food items to local handmade crafts- all in one place for buying products from Bhutan

I have not received my order I have not received my order. Druksell's confirmation wrote I would receive a notification of the shipment. That notification of shipment has not yet occurred and it is now 2 months later. Needless to say the items have not yet arrived. Please let me know the status of my order, specifically whether it has been shipped or not.

I'm satisfied with your delivery. I'm satisfied with your delivery. I just have 2 comments: 1) It was quite difficult to unpack. Try to use a packing technique that is easier to unpack. 2) Please do not state email address on the package, it is a sensitive personal information that can be misused.