Fantastic Experience !!! I really appreciate the respectfulness, efficiency and speed of the DRUKSELL Service!! It is well above the five star level. The citronella product ( spray) is amazing.... when my stock runs out, I will be rushing back for more!! Thanks so much! The DRUKSELL experience is the best!!!

atrocious customer service! The website makes it easy to order. After that, good luck. I placed my order almost two weeks ago. I’ve been asking for shipment status and still have received no information. The link I was initially sent with shipment tracking info yielded nothing. Just a blank screen. Someone replied to my initial inquiry indicating I’d receive a reply subsequently on my shipment status - nothing. I’d rate the customer service as abysmal. Here’s a tip Druksell - when you inform a customer that they shall receive follow up in a specific time frame - it’s a good policy to take action on what you committed to doing!

hasn't arrived, can't track hasn't arrived, cannot track

Highly Recommend Highly Recommend I am so glad that Druksell makes it so easy to access my favorite Bio Tea. It takes me back to beautiful Bhutan. Quick process to order, good shipping rate and timely delivery. Thanks!

I have purchased cordycep green tea… I have purchased cordycep green tea from the store at Thimpu. The packet mentioned sachets but loose leaves are packed inside