Piotr Sierszynski
GBHi I need help 1 month ago I bought… Hi I need help 1 month ago I bought coilowers stance+street to vauxhall Insignia estate after 1month rear right absorber start knock I send few emails because I would like replace if is possible (2yrs warranty)please help me.Thank You
Oliver Claxton
GBGood customer service Good customer service. Bought some parts and had accidentally bought two sets of bolts that were different sizes. Whoever processed the order noticed this and contacted me to rectify the issue. Parts still arrived within 2 and a half days of ordering and were well packaged.
Sean
GBStance UK was great when I 1st bought… Stance UK was great when I 1st bought my wheels back in 2016. I have just recently got in contact regarding a situation and they was very quick to respond and help me out. Couldn't fault the service and helpfulness.
Glenn Hodges
GBAmazing customer service Amazing customer service, literally one of the best companies I’ve dealt with! Received my new suspension within 48 hours of ordering ready to fit on my next day off a few weeks later but when it come to fitting I had realised I had ordered the wrong set.. After emailing customer service and explaining what I had done I was told I was pass the reruns date but honoured the return and within them receiving my return I had an email that same day that my correct suspension was out for delivery and I received them on the Saturday. 100% recommend stanced uk to anyone looking for a good quality product with amazing customer service and after care. Merry Christmas to the the team Regards Glenn Hodges
Malachi Mullings
GBLooks can be deceiving Product came was a set of coilovers for my e82. They looked sweet was excited to get them fitted they looked the part and once on and height adjusted it was perfect changed the ride etc... The dissapointment came just around a year on and all the shocks are leaking and yeah still in my warranty period my option was to take them off and send them to be assessed by the company which means in the mean time I would need to buy another set. Considering replacing the shocks with the same company but don't trust the product quality or company. Im stuck as I haven't got a spare set of shocks to just throw on and await to even see IG I would get a refund as there seems to be a common thread of company blaming customers and installation. Might be best to spend more else where to avoid unwanted stress the options I was given was as below You can send the unit back to the below address Stance+ can inspect it. If there are no marks on the piston (this is the main cause of leaking units from the piston being claimed during installation) and the unit is found to be faulty Stance+ can send you a replacement unit under warranty free of charge. 2) Alternatively, if you cannot send the unit back due to it being on the car or any other reason you will need to purchase a new single unit(s) at the exchange rate of £90.00 per front and £48.00 per rear (stock depending). Then once you return the suspected faulty unit back after you have fitted the new one, If found to be faulty we can refund the exchange fee in full for you. No help or solution highly dissatisfied