Tom
GBCustomer service was excellent in… Customer service was excellent in sorting out a replacement spring for my coilover kit. Quick responses and shipped out the same day.
Dean Jordan
GBBest in the business An independent retailer that clearly out passes big corporate companies. Always going that extra mile to make sure you are satisfied with your purchase. Great work Matt a pleasure to do business.
Tom Spargo
GBFantastic company. I've purchased from Matt and everyone at Stanced UK for years, my most recent investment being an Airlift Performance kit. Always willing to help, always willing to go the extra mile when it comes to customer satisfaction. I can honestly say, I'd not have to think twice about purchasing anything else from them, or even asking their personal advice about my car. 10/10 would bang.
Piotr Sierszynski
GBHi I need help 1 month ago I bought… Hi I need help 1 month ago I bought coilowers stance+street to vauxhall Insignia estate after 1month rear right absorber start knock I send few emails because I would like replace if is possible (2yrs warranty)please help me.Thank You
Richie
GBCoilovers bought Coilovers bought, Failed 1 year later, Stanced admit item faulty NO REFUND I Purchased the Stance Ultra Coilovers Suspension Kit BMW E46 Saloon & Coupe (98-05) Petrol from eBay Been fitted for a year and the rear struts have leaked all over my rear suspension causing the rubbers to deteriorate and causing it to fail an MOT. I was forced into replacing them with stock shocks because I needed my car for work. Stanced-UK admit the parts are faulty but refuse to refund me for them. They are meant to be under a 2 year warranty. Stanced-UK will only replace the parts leaving me well out of pocket. EDITED TO REPLY The parts in question are not 18 months old they are 1 year and 2 month. They were purchased on the 4th Aug 2021 and fitted 2 weeks later by a fully qualified BMW mechanic. They never lasted a year because the car failed its MOT in 2022 because of the suspension leaking. I do not want a replacement because I have been forced to replace them already. I have been in touch with trading standards who are looking into the case along with a solicitor who is going to put a claim through the small claims court. I require a refund not a replacement. Your parts leaked and cost me more damage and I have no faith in a product that lasted less than a year and cost me £300 So please can I have a refund so I am not out of pocket. I bought the shocks off you not off stanced so it is you that is responsible not them.