Aimee Castro
GBThe price is great but still not worth it The price is great but the amount of time to review clothing is too long. Sometimes you have to wait weeks to receive something making it a complete waste of money! Customer service doesn’t help much and will offer you $20 off the next month which doesn’t help when you aren’t receiving what you paid for to begin with. Very disappointing.
KimS
GBIn top of not canceling my… In top of not canceling my subscription. I have not received on box from them since the took money out last month. I keep calling them about it and they keep saying they are processing it and I should send an email. Where is it tired of run a rounds and lies. I'm reporting this company to my states Attorney office and New York's States Attorneys office.
Coopers mom
GBI've never actually received a box from… I've never actually received a box from them. I started getting billed monthly and despite having documented emails to the company requesting them to stop billing, they continue. I've now been billed for three months and have never received anything. I'm disputing with my credit card.
Casey
GBPoor quality service and scammy… Poor quality service and scammy company. Would not recommend to anyone. It's incredibly hard to cancel their service -- only by phone, during certain hours -- and the cancellation is effective immediately regardless of if you've already paid for that month's service. In addition to that, the clothing is poor quality.
MICHELE CANTELO
GBIf I could give it zero starts I would - Scammy If I could give it zero starts I would. Signed up for a free trial, couldnt find enough things I liked for it to be worth it. Tried to cancel through their website, but they make you call on the phone. I tried email directly, they refused to process the cancelation on the phone. Their phone lines are only open M-F office hours, when I *also* work, and when I took break time to try, couldn't get on the line with anyone. Tried again today, got someone, they made me answer a million questions about different prices I might accept to stay even though I told them flat out I just wanted to cancel. They also won't refund for the month they charged, even though I didn't use the service, AND they won't let you use the month you already paid for unless you call and cancel directly on the day it renews. They'll only cancel if they can take away access for the time you've already paid for. Absolutely ridiculous. They're clearly running off making it impossible to cancel without losing a bunch of your time and money.