Poor Policy! The shoes purchased did not fit and your company would not take them back unless I paid the shipping to China! They also initially offered me a 15% refund, which was ridiculous! After several emails back and forth, and a LOT of my time and effort, I finally was able to get a 75% refund. That was almost acceptable, but then I was stuck with a brand new pair of shoes that I couldn't wear! Your company either needs to stand behind your products in a MUCH better fashion or make it clear before a customer orders that you have NO return OR refund policy!

Good I don't know about the other reviews that people gave for upustyle but for me it was good. I ordered some Yeezy Foam Runners (Replicas of course) but they were in perfect condition even though they were a little small they looked very nice and just like the picture...

You won't be able to returned anything You won't be able to returned anything, I order a sweatshirt even though I followed their size chart it was too small, I was offered a refund off 50% of the cost of the item and keep it, plus coupons for further shopping, to me it doesn't make sense to keep something that it doesn't fit. Customer service is terrible. Don't shop from this website not worth it :(

I wish there was a lower rating I wish there was a lower rating. Ordered Birkenstock Boston shoes as a Christmas gift for my daughter. As I never received a tracking number and was worried they'd be late, I ordered a backup pair elsewhere (and contacted Upustyle, trying to cancel the order). Thank goodness for backup! The Upustyle knock-offs (advertised as the real deal) didn't arrive until 2023 and the quality is terrible. No box, the buckles are held on by what looks like blue twist ties, and the material is not good. I am trying to return the shoes but have had no luck with customer services yet.

The clothes I ordered took over 2… The clothes I ordered took over 2 months to come and were promised by christmas. Nothing I ordered resembled the pictures online. Very poor material and horrendous stitching on jacket and sweatshirt was not oversized and could fairly fit a 12 year old girl