This company sells "fake" merchandise… This company sells "fake" merchandise and does not honor their return/refund policy. This has to be the worst company i have ever ordered from. My daughters grandparents ordered her a pair of "Birkenstock" sandals for Christmas. The sandals arrived and you could tell immediately that they were not authentic. We contacted customer service to return items and get a refund, and they stall by offering a percentage refund if we keep the items. We told them no we want to return for a full refund, and still have gotten no where. They said that return shipping will be expensive??? Please do not buy anything from this "Scam" company

Fake shoes and bad customer service Do not order from this website! My mother got me the "birkenstocks" for Christmas, besides the fact that they didn't fit me they turned out to be cheap knock offs. They came wrapped in plastic and smelt so bad we had to put them outside. When we got in touch for a full refund as per their return policy, they refused and only offered a 15% refund. We told them again that we would like a full refund, the refused AGAIN and sent quite the unprofessional email.

Horrible Company Giving 1 star because there is no option for 0 star. Ordered Birckenstock shoes for my wife for Christmas. I've now sent four different emails to them trying to get a different size and they will not respond to anything. I've sent them my order number, receipt, and explanation of everything. I'll never use this company again and will continue to write negative reviews for them. Lesson learned. Never again with this company.

I ALMOST placed an order from this… I ALMOST placed an order from this site...but Something caught my attention and made me hesitant.When I clicked on the item description, one of the category descriptive words (that was highlighted in bold print) was misspelled. This prompted me to read the site reviews; which, as you can see, are ALL horrible. I wish Google would place a rating on their search results based on customer experience reviews. This would eliminate so many people from being "taken for a ride."

The obviously fake Doc Martens I… The obviously fake Doc Martens I received were not only a sad knockoff, they didn’t fit. The chemical smell was so strong that I had to try them on outside. As a Doc Martens fan for over 30 yrs, I’m insulted that they thought the poor stitching, misplaced insert, & obvious lack of detail would be acceptable, especially for the price. I ordered a size 9 & they fit like a size 8. I could’ve gotten a real, quality pair of Docs for the same price, but since my shoe size is common therefore runs out quickly, I bought them from upustyle. That’s what I get for being impatient & not having confidence in Docs to restock my size. They have been emailing me for over a year to write a review yet I’m not allowed to submit the correct date. Trying to return them was an expensive act of Congress so I donated them.