I wish there was a lower rating I wish there was a lower rating. Ordered Birkenstock Boston shoes as a Christmas gift for my daughter. As I never received a tracking number and was worried they'd be late, I ordered a backup pair elsewhere (and contacted Upustyle, trying to cancel the order). Thank goodness for backup! The Upustyle knock-offs (advertised as the real deal) didn't arrive until 2023 and the quality is terrible. No box, the buckles are held on by what looks like blue twist ties, and the material is not good. I am trying to return the shoes but have had no luck with customer services yet.

Full size too small Man, I wish I'd read these reviews before ordering. I've had similar experiences with other Chinese companies, so should have known better. Astonishingly, I actually like the red suede slip-ons they sent (the chemical smell is because these aren't leather, they're made from petroleum products), but even though they're marked EU size 40 (women's US size 9), they're at least a full size too small. We'll see if I can get any customer service, otherwise, I'll just have AM Ex dispute the charge. Caveat emptor!

Lousy product, NO SERVICE! I recently ordered a pair of moccasins. I received them-the stitching is coming apart in one, the leather is a very cheap grade & they are poorly sized & made. I immediately sent a request for return info & reimbursement. It has now been several weeks -I received NOTHING! NO CALL, NO CORRESPONDENCE! RIPOFF! SAVE YOUR MONEY-shop elsewhere!!

Horrible Company Giving 1 star because there is no option for 0 star. Ordered Birckenstock shoes for my wife for Christmas. I've now sent four different emails to them trying to get a different size and they will not respond to anything. I've sent them my order number, receipt, and explanation of everything. I'll never use this company again and will continue to write negative reviews for them. Lesson learned. Never again with this company.

I will NEVER order from ths company… I will NEVER order from ths company again. I purchased twp pairs of shoes & only one pair fit. The other turned out to be a HUGE disappointment. Certainly not as advertised. There is no way to contact them or return address to send them back for a refund! The pair that doesn't fit will be donated to a homeless shelter, since I will get no satisfaction from this company!