unbelievably bad unbelievably bad. The driver called me but I was otherwise engaged in the bathroom. The order was cancelled because I didn't answer. I messaged the help centre and they just told me if the driver cant confirm the address by phone they leave and cancel the order. What if I was on a serious call? What if I wasn't with my phone at that point. This was a so called " rocket" order. ie same day! I needed what I ordered today! terrible terrible terrible service from all involved.

Follow up from 2nd Review on faulty VR2 After my 2nd review Noon returned a comment giving me a contact number. I phoned this number and spoke with a pleasant person who said she would send me an email and I was to reply to this email and attach the “Jumbo” report for my faulty VR2 headset. I had already emailed this report previously but anyhow complied with this new request. Since me sending this report to Noon I have received a further two or three phone calls asking me to attach the report, I have explained that this report has been emailed to Noon on several occasions but each phone call I receive I am told they have not got the report even though I can view this in my sent items box ?? I would suggest to Noon to check if my emails are being directed to their SPAM box. Again I feel this will not be resolved and I will have to accept losing my money so I will stress strongly that people making purchases would be advised to purchase from a shop where you have face to face contact. Sorry Noon you have lost me for good because of your incompetence !!

Don't order from noon if you value your sanity. Their customer service is the best in the industry at being the worst. Just get rid of the entire department.

Bad service Bad service! They deceive customers, they always deliver wrong items and would not acknowledge the wrong items they delivered even if it is already obvious as per the photos sent to them. They would not replace the items instead offer a refund that would take 5 to 7 business working days, so for the customer to get annoyed and just leave it. Very inconvenient for the customers who are expecting and has plans to use the item they ordered urgently. This Noon simply playing tricks to keep your money with you having the wrong items.

You would have get my 5stars but only… You would have get my 5stars but only one issue that i ordered galaxy s21 brand new and it came wth the cable not working because I wanted to charge the phone after changing the cable it started charging but everything was wow noon...the best