I filed a warranty claim, they broke my scooter and returned it back I have handed over the scooter to noon team on 19th March in a perfect condition for a warranty claim. The battery was just overheating while using it during day time, therefore I returned it to noon for warranty claim. On 14th April, I have received the scooter with its screen broken and the back wheel is punctured! That is beside lots of scratches all over the scooter body. It worth mentioning that I received a phone call from the warranty claim team few days after picking up the scooter, they told me that the scooter is working but the back wheel is out of air. At that time I didn’t think that the situation is as shown in the attached images. I thought that the wheel leaked some air during transportation and I told them to proceed with fixing the battery issue. However later one, the service center refused to fix it which I now understand after I saw the damages on the scooter that I am sure it had happened during noon transportation or in your stores. At the end, when I filed a complaint for the above, they replied saying sorry we can’t help you!!! I will never buy anything from noon again and strongly advise people not to do.

Bad service Bad service! They deceive customers, they always deliver wrong items and would not acknowledge the wrong items they delivered even if it is already obvious as per the photos sent to them. They would not replace the items instead offer a refund that would take 5 to 7 business working days, so for the customer to get annoyed and just leave it. Very inconvenient for the customers who are expecting and has plans to use the item they ordered urgently. This Noon simply playing tricks to keep your money with you having the wrong items.

Struggling to return an item I lodged a return request for an item on March 10th, but there has been no communication or action taken since then. Despite making numerous attempts to contact them, I keep receiving the same response that they will raise a complaint and it will be resolved within 48 hours, but nothing has been done.

Very bad services Very bad services , i received wrong item for two product i contact the customer care which advised to sent email and they will call back unfortunately, am still waiting the call since almost month

unbelievably bad unbelievably bad. The driver called me but I was otherwise engaged in the bathroom. The order was cancelled because I didn't answer. I messaged the help centre and they just told me if the driver cant confirm the address by phone they leave and cancel the order. What if I was on a serious call? What if I wasn't with my phone at that point. This was a so called " rocket" order. ie same day! I needed what I ordered today! terrible terrible terrible service from all involved.