Y. T.
GBBloomington Location Disappointments The Bloomington location is consistently a poor experience. All of the employees act like they don’t want to be there. They are also quick to quote rules and seem fearful of management. I always see employees wandering around ignoring customers while people line up at the service center or the one open checkout. How about jumping behind the counter to help now and then? I’ve had several run ins with the service center about tires, batteries etc. Always an excuse not to help you. It makes me sad, I appreciate the niche they fill but if they keep this up, I don’t see it ending well.
michael benton
GBSent the wrong item ... refused to pay return postage .... just cancelled the order ... I ordered an 2 item they advertised got a similar Items for which I have no use , paid $11.55 postage to return the item and they just cancelled the order . Never offered to refund the return postage I requested or supply the the correct items ....BTW they have the worst phone service I have ever experienced - very low volume and so much static noise I could not even carry on a conversation .... I tried repeatedly with same result.
Bernie
GBWhere's the inventory? Can't buy from an underassorted store. More so now than previously, I'm noticing some significant inventory shortfalls at my local Blain's. Entire shelves empty of merchandise, or in-stock/on display so limited it gives the appearance that the store is going out of business. Certainly hope vendors are being paid on time and aren't holding back replenishment items . . . F & F has always been one of my favorite stores, but something seems amiss lately.
Sook
GBYardmax model# yb6770 snow blower Bought this to replace my tired single stage snow blower. What this snow blower offers with its hand grip warmers, headlight and cup holder and overall performance, expect to pay hundreds more for a competitors equivalent model. It was fun and fairly easy to assemble. I expect this machine to last for many years but if I do need parts I know Farm and Fleet will have at can get what I need.
Kevin Baden
GBFarm and Fleet Does not like their loyal customers Farm and fleets customer service is nothing to tell anyone about except stay away from this company They talk a good game but absolutely no action at all I have tried everything to get answers from this company about a warranty issue and no one has been able to speak with me they have the nerve to tell you to keep calling back - in hopes that you might be able to speak with someone only to tell them you entire situation again for the 3rd time I called corporate today after 8 days without a response only to be told all the managers where in meetings but assured me 100% that I would be called back today…here it is 9:37pm without a call I guess I know where the employees learn their bad habits from - it’s there bosses I will never ever step foot into another farm and fleet store as long as I live and my mission is to tell everyone I see or speak too the same message I’m sure I will never hear from them because they can not stand the fact that someone would pursue this as long as I have and the only way to satisfy my request now is to give me what I want at ZERO cost. My family went 8 days without a vehicle. Went elsewhere. Warranty work being completed in one day. On parts purchased at farm and fleet!! Farm and failure is more like it!