Janice Pettis
GBHorrible customer services!!! The only thing I purchased from this Company was tires. My light indicator came on so I ask Justin a manager to take a look and tell me what was wrong. The indicator needed to be replaced. The part was ordered and put in. I was so surprised to get a text message hours later to tell me about a vehicle inspection report. Most business ask you if you want it or not. However, the manager never ask and the report was done. After reviewing the reviews on this place of business I see why it only gets one star. “run Run RUN”, and don’t look back
Sook
GBYardmax model# yb6770 snow blower Bought this to replace my tired single stage snow blower. What this snow blower offers with its hand grip warmers, headlight and cup holder and overall performance, expect to pay hundreds more for a competitors equivalent model. It was fun and fairly easy to assemble. I expect this machine to last for many years but if I do need parts I know Farm and Fleet will have at can get what I need.
Craig
GBTotal corprate lack of customer service Wanted information about why I was not getting my rewards points. Could not get an answer from on-line system. Sent a letter to president and got an email from head of customer service claiming she had answered my question. Total lies.
Steven Hubbard
GBFalse advertising First online order from them. There was several items at good clearance prices. Their website said in stock. Placed order and started receiving emails that they were cancelling many of the items because of no inventory. Looked again at website and those items still showed in stock. Called customer service and even emailed customer service. Got the generic we're sorry, but no action to get me those items. I will never order from them again. No concern at all that they are committing false advertising and do not care about return business.
Y. T.
GBBloomington Location Disappointments The Bloomington location is consistently a poor experience. All of the employees act like they don’t want to be there. They are also quick to quote rules and seem fearful of management. I always see employees wandering around ignoring customers while people line up at the service center or the one open checkout. How about jumping behind the counter to help now and then? I’ve had several run ins with the service center about tires, batteries etc. Always an excuse not to help you. It makes me sad, I appreciate the niche they fill but if they keep this up, I don’t see it ending well.