Poor quality card Poor quality card. Have already been denied having dog with me. Was told this place is a joke. Want my money back. Have sent various emails. Zero reply back.

I suffer from PTSD and because of your … I suffer from PTSD and because of your sight in a pinch I was able to travel with my dog as a therapy dog on the airplane which made a huge difference because I hate flying. I had just flown to Seattle to pick up my wife's remains as she passed away after a battle with diabetes and having my dog with me really save the day. I'll always love you guys and thanks so much for the easy path, which has been very very difficult up until that point

It's easy to buy, not easy to use It's easy to buy, not easy to use - you pay the money and they spit out something generic. The issue comes when you arrive at the airport and the letter is not on a doctor's letterhead as expected but on Therapeutic letterhead. i had to tap dance to get them to accept it.

The post never arrived to destination I needed your help to get my dogs into Colombia. The ID helped, but the documents never arrived into Panama, and now, 1 month later I am in Colombia and don't need them anymore. The tracking number says,'The item is currently in transit to the destination as of October 19, 2017 at 9:07 am.' now we are 16th of November..???

Excellent Customer Services, questions answered quickly Excellent Customer Services, Thank you for all your help to registered Medea. I greatly appreciate it, you service was prompt so avoiding any problems with my building management as only dogs under 30lbs are allowed so my German Shepherd is now more than welcome here as Service Dogs/ESD don't apply to that rule in BC. On top of all the certification an d letter, my local Doctor supported my need for a ESD by providing me with a letter as well. Great work, I am glad that this service is provided so I can't enjoy life to the fullest with my furry friend.