Mary Jane Harrod
GBAlways an A+ Their product offerings have been excellent. Customer service also excellent. Shipping is timely. Packaging is very good, well thought-out and ecologically sound. Pricing on most items I have purchased has been lower than most other pet product suppliers I have used. Web site is easy to use.
Dan Reeve
GBThey are incompetent They are incompetent. Called to place a prescription refill, she said she couldn't place the order that night (5:45 pm). Called the next day, that person couldn't find my account! It took her literally 15 minutes! Once she found it, it was another 10 minutes to complete the order. This is the last in a series of similar dealings with them, we're switching to another pharmacy.
Stephanie
GBExcellent Prices, Need AutoShip Excellent prices and customer service. However, an autoship feature would be very helpful. As someone who often forgets her own Rx refills - and as the person who orders our pet meds but does not administer them- I often find us using the last pill on the same day the new shipment arrives because I ordered at the last minute! Having autoship, like my human pharmacy does, would be wonderful!
Richard
GBKV supply is no longer a good … KV supply is no longer a good company,it has been sold 2 times since 2013. It is now owned by TABcom LLC the same company that owns 1800Petssupplies.com, Horse.com and Dog.com . It has raised it's prices,closed it's original operation in Davis City and consolidated it's operation. Discounts are a scam and prices are higher. There are much better sites out there. Shop and you will do much better then the KV supply site.
patricia k
GBI ordered my dog's medicine on 12/2 … I ordered my dog's medicine on 12/23, it waws approved by my vet and faxed to KV supplies on 12/26. Nothing, no medications, excuses when I call customer service. Today, I was supposed to received a tracking number. No call back, nothing. Pathetic. I'm cancelling my order NOW.