Sara Wolfe
GBThey're the best! I've been a customer of KV for almost 20 years, and they've never let me or my pets down. Prices are competitive, shipping is free, and their customer service is heads above everyone else - their people are courteous, friendly and professional. Plus they're the company I always go to for my pet's standard prescription needs. If their website hiccups, you can always call in and they'll take care of you in person. I recommend them to my coworkers, friends and acquaintances whenever they need pet supplies.
Zoe Mae
GBGood company, gone bad. Save yourself frustration and do not order from this company anymore. I have placed orders with this company for years and never had a problem. Now I am experiencing really bad service. Promises of delivery dates broken, promises of customer service callbacks broken, wasted time on the phone with customer service. On my last phone call with customer service, I started asking questions about the company and was told KV was bought out by someone else. This most likely explains the decline.
LW
GBBest prices for Heartgard! I have been using KV Supply for several years now for my dog's annual Heartgard heartworm medication. Their prices can't be beat, they contact my vet for the RX, and ship it quickly. Totally easy and painless process. I highly recommend giving them a try. You won't be disappointed.
Rachel
GBIf i could give zero stars I would If i could give zero stars I would! I ordered 10 heated water buckets a few days ago, they were on sale and had a discount code. I'm sorry I thought i found a good deal. I just got a call saying they discontinued the item because they wouldn't make much money on it!! Literally told me that! Then i went on their website and they didn't discontinue it they DOUBLED THE PRICE OF IT!! They took my money and then a few days later canceled my sale because they wont make a ton of money off of me???? False advertising, deceptive business practices and terrible customer service. They have lost the potential of thousands of dollars from me and my business. I didn't magically make up their pricing, they did!! I just accepted the offer. I just gave my money to another retailer instead.
Timothy Russi, Orlando Florida, October 28, 2013.
GBCompany is awful to deal with Company is awful to deal with. Takes forever to get through and don't respond email in a timely manner. Placed an order over 3 weeks ago and called to get a status. CSR could not tell me what the status of the order. Needed to contact Pharmacy department for disposition. When challenged about the $$ already paid for the order - CSR said to me that $$ was preauthorized only - which is totally inaccurate - money was already debited/charged 3 weeks ago with no status on order fulfillment, delays in the order or anything. BUY ELSEWHERE!!!!!!! Be forwarned!