First Purchase from this Seller This was my first experience with Alpenglow. I felt they were very responsive to my correspondences with them. When the gloves did arrive, they were as advertised. My only tick off the star list not making it a perfect experience, was the delay in getting the gloves out to me. That may have been an anomaly. This will not discourage me in looking at them again for other gear.

A Great Store with a Great Team We experienced a great customer service experience. The crew went above and beyond to get our small item moved from another store to the new space in Bangor. While we miss having the old store in Orono, the new space is roomy and the team remains a real high point.

Great tent and quick delivery! Awesome! Tent came in great shape (which I have been looking all over for a nice backpacking tent for my boyfriend and our two dogs to fit in and it passed the test with flying colors) plus it came with a lot of amazing stickers that will go great with my traveling nalgene and backpack. Thank you alpenglow! :)

Great place for Outdoors products Very happy to come for my mountaineering needs here as Alpenglow's team is helpful and courteous! Products are priced well and we are given price discounts. Thanks again!

Slow shipping, low inventory, terrible UI Shipping time was slow (2 weeks to receive), and the website is simply unusable. I've never seen a less usable search feature, and the item tagging is super inconsistent and not helpful (e.g.: when searching for a headlamp, using the tag "bright" returns a bunch of things that aren't related to headlamps). Consequently, your only real option to find what your looking for is to scroll through their entire inventory. I would give 1 star except they're a small business and likely don't have a ton of money to invest in technology, and because despite the terrible website they gave a 40% discount coupon which "saved" me money on gear I would not otherwise have purchased.