Excellent site with reviews and good… Excellent site with reviews and good product photos and descriptions helped me decide to purchase the envy prodigy s8 retro for my 11 yr old. The basic ground shipping was fast arrived in 2 or 3 days. The packaging and scooter arrived all good. Setup was fast and easy. My son immediately loved the look and way improved ride-ability feel and sizing. His smaller basic razor was limiting his balance and bunny hops. First few minutes on the longer stronger s8 and way higher faster hops. He is looking forward to using at skate park. Glad at I purchased through your site/store. Thanks

Very Poor Customer Experience Very Poor Customer Experience. I purchased the Eretic - Complete Snowscoot - Powder for my Son's birthday. Upon receipt my son got injured and was unable to ride the scooter. The scooter was brand new, unused, and I was unable to return the scooter simply due to me not having the original packaging. I even offered to fully package it up and send back myself. The companies return policy is "REQUEST. RETURN. REFUND. No questions asked." This was very unfortunately customer service by Jeff and I highly recommend using a different company to purchase your scooter from.

Unparalleled service and excellence The service and quality at Broadway scooters is a cut above the rest!! The company provided stellar rare service and personally called me to verify parts ordered for our custom scooter. Rather than just auto processing the order it was reviewed by a live person who called me to make some slight changes to parts to ensure best compatibility. I was so thankful and appreciate this level of service and excellence. Thank you so much!!

Great Customer Service I reached out to the company after placing my order because I wanted to confirm the order did go through. They were quick to respond to my inquiry and noted the email confirmation may have gone to my spam folder which I did find later. It seemed to be a real person who corresponded with me and was very professional. The order was received in a timely manner. The customer service seemed to be great which is much appreciated these days.

Special specialty shop Not only did my kid get an amazing bike at a great price (on sale) but it came super fast in a completely different state, excellent for a local shop. They went out of there way. They are a specialty shop that treated me special! 🫡 respect