Ronda
GBTheir customer service is top notch Their customer service is top notch. They will actually call you and help with exactly what you need(I have no idea and my son is not 100% sure). Great selection and prices. Delivery is fast!
Arianna Sanders
GBAmazing customer service Ordered a bike 2 days before Christmas. I ordered overnight, but due to the weekend UPS wouldn’t deliver in time. Someone from the company called me, explained the issue, and suggested we try FedEx ground since my state was so close. It worked, and my Christmas gift arrived on time! Definitely went above and beyond.
Nate
GBGreat company to do business with Great company to do business with. Always great customer service and quick shipping. Thanks
April Coppini
GBGreat customer service They called me before my order went out to tell me they thought I was buying an unnecessary part- and I was! I didn’t realize ! So they refunded that item. Super nice
Tai Harris
GBStellar customer service!! I ordered two Giro helmets for my wife and me to ride our new mountain bikes. We received the two helmets five days later. We both tried on our helmets, and mines fit perfectly, but my wife did not. I went back and reviewed my order and realized I had ordered the wrong-sized helmet for her. Being on the west coast, I immediately sent an email so someone would receive it the following day. Jeff replied to my email that morning, which I was very impressed with because I figured it would take two, maybe three days, before I would hear something back. He set everything up for an exchange. I received the return label by noon and dropped the package off at USPS an hour later. A few days later, I got confirmation that my wife's helmet was shipped, and we will receive it soon. Excellent customer service and made the process easy. I would definitely recommend them to friends and family.