Great Scooter Overall happy with our purchase. I paid extra a pretty generous amount to have it sent within 2 days but I guess I didn’t understand it didn’t mean literally 2days cuz it showed up after my sons birthday party but q we qqq we

Very Poor Customer Experience Very Poor Customer Experience. I purchased the Eretic - Complete Snowscoot - Powder for my Son's birthday. Upon receipt my son got injured and was unable to ride the scooter. The scooter was brand new, unused, and I was unable to return the scooter simply due to me not having the original packaging. I even offered to fully package it up and send back myself. The companies return policy is "REQUEST. RETURN. REFUND. No questions asked." This was very unfortunately customer service by Jeff and I highly recommend using a different company to purchase your scooter from.

Premier East Coast Scooter Store Broadway scooter are the premier East Coast Scooter shop carrying all the high end scooter parts at reasonable prices. I purchased Envy wheels, Envy oil slick double clamp and got fast shipping to NW Florida. Broadway scooters are my first choice for all my scooter needs.

I bought a Saris M2 smart trainer from… I bought a Saris M2 smart trainer from them and their pricing was significantly lower than the competition. Item was sent from NY to CA via fed ex and free shipping, arriving in 3 days! Item was factory sealed throughout. I was expecting a trainer that was opened and returned from a customer based on the price I paid. I received a brand new item. Thank you very much for the excellent service!

Stellar customer service!! I ordered two Giro helmets for my wife and me to ride our new mountain bikes. We received the two helmets five days later. We both tried on our helmets, and mines fit perfectly, but my wife did not. I went back and reviewed my order and realized I had ordered the wrong-sized helmet for her. Being on the west coast, I immediately sent an email so someone would receive it the following day. Jeff replied to my email that morning, which I was very impressed with because I figured it would take two, maybe three days, before I would hear something back. He set everything up for an exchange. I received the return label by noon and dropped the package off at USPS an hour later. A few days later, I got confirmation that my wife's helmet was shipped, and we will receive it soon. Excellent customer service and made the process easy. I would definitely recommend them to friends and family.