Customer
GBLarge Seat Gel Pad Game Changer! Fantastic gel pad for large exercise bike seat. Used it today for the second time, as it arrived only yesterday, and makes the wide seat so much more comfortable for my “boney rear end”. Seriously, it was like night and day. I recently purchased an expensive Matrix upright exercise bike which is very nice but a bit uncomfortable. This gel pad was a game changer and does exactly what I needed. I am very pleased.
Herbert
GBThe seat I ordered didn't work well on… The seat I ordered didn't work well on my exercise bike. I sent an email to ask if I could exchange it and got no reply. I also made a phone call to the operations manager and left a message explaining the situation, but got no reply.
John K
GBThis was a difficult seat adaptation… This was a difficult seat adaptation for an old True Z7 upright exercycle. I took pictures and measurements and sent them to Kellam at bicycleseats.com. The new seat required a custom adapter. These guys sent both the adapter and new seat and they worked perfectly. Turnaround time was quick. Good service, nice and helpful people. Try ‘em, you’ll like ‘em!
customer
GBI ordered the UNI-3 adapter which… I ordered the UNI-3 adapter which arrived quickly but did not fit my exercise bike. I sent an email requesting a return slip so I could send it back but instead was upsold by their Operations Manager that I would need to buy a "Franson Bit" to extend the adapter so it would fit. I sent a couple emails back a few days ago with questions about ordering the extra part or getting a custom adapter but still have not heard back. I also attempted to call multiple times during their business hours on both their toll free number as well as the direct number in the Operations Manager's email but no one ever answers. This is quite simply the worst service I have experienced.
Todd Manz
CAProduct worked as intended Product worked as intended, but rather expensive to get to Canada, and overall price for what it is. I chose to buy as I could not find the 4 point mount up here, but after receiving its basically the three point mount with an extra front plate. I could have saved half buying the three point one from amazon, then figured out the small plate... But again it works as intended and should last - just expensive