Jerry
GBGreat price quick response free delivery Great price quick response free delivery
customer
GBI ordered the UNI-3 adapter which… I ordered the UNI-3 adapter which arrived quickly but did not fit my exercise bike. I sent an email requesting a return slip so I could send it back but instead was upsold by their Operations Manager that I would need to buy a "Franson Bit" to extend the adapter so it would fit. I sent a couple emails back a few days ago with questions about ordering the extra part or getting a custom adapter but still have not heard back. I also attempted to call multiple times during their business hours on both their toll free number as well as the direct number in the Operations Manager's email but no one ever answers. This is quite simply the worst service I have experienced.
Joan
GBGreat customer service! We recently purchased 2 bicycle seat gel covers. Very pleased with both of them. High quality and very swift delivery time. Had a few questions about sizes and they were answered quickly and accurately. I would recommend this company to anyone.
customer
GBPrompt and friendly service with accurate advice I wasn't sure what part I needed to adapt my Schwinn Airdyne. I sent a note to these folks who responded right away. It turned out I only needed an inexpensive seat-post adapter rather than ordering an expensive seat. It arrived within two days of my order and was easy to install just as they instructed. I also received an appreciative personal note although I only ordered a $9 part! Thank you.
Herbert
GBThe seat I ordered didn't work well on… The seat I ordered didn't work well on my exercise bike. I sent an email to ask if I could exchange it and got no reply. I also made a phone call to the operations manager and left a message explaining the situation, but got no reply.