customer
GBI ordered the UNI-3 adapter which… I ordered the UNI-3 adapter which arrived quickly but did not fit my exercise bike. I sent an email requesting a return slip so I could send it back but instead was upsold by their Operations Manager that I would need to buy a "Franson Bit" to extend the adapter so it would fit. I sent a couple emails back a few days ago with questions about ordering the extra part or getting a custom adapter but still have not heard back. I also attempted to call multiple times during their business hours on both their toll free number as well as the direct number in the Operations Manager's email but no one ever answers. This is quite simply the worst service I have experienced.
Todd Manz
CAProduct worked as intended Product worked as intended, but rather expensive to get to Canada, and overall price for what it is. I chose to buy as I could not find the 4 point mount up here, but after receiving its basically the three point mount with an extra front plate. I could have saved half buying the three point one from amazon, then figured out the small plate... But again it works as intended and should last - just expensive
Aberdeen Ventures
GBFrustrated with existing exercise bike seat Frustrated with existing exercise bike seat not fitting my seat well. Tried a padded cover, better but not great. Chatted with sales & 2 bicycle seats suggested and kit UNI4 to covert exercise seat platform to work with any typical bike seat. Chose Sunlite 49465.Easy installation and seat is great. Quick delivery, too.
Customer
GBLarge Seat Gel Pad Game Changer! Fantastic gel pad for large exercise bike seat. Used it today for the second time, as it arrived only yesterday, and makes the wide seat so much more comfortable for my “boney rear end”. Seriously, it was like night and day. I recently purchased an expensive Matrix upright exercise bike which is very nice but a bit uncomfortable. This gel pad was a game changer and does exactly what I needed. I am very pleased.
D.P.
GBI needed a seat cover for my Schwinn Airdyne I needed a seat cover for my Schwinn Airdyne. It has the most uncomfortable seat ever made. I can finally use the bike again with this seat cover. It’s a small price to pay to make an expensive bike useable again. It is well made and wide enough to accommodate the seat. Shipping was super fast. I couldn’t be happier.